FY2024-08 Agreement between ClearGov & KIBCreated by David Misasi Order Date Oct 27, 2023
Contact Phone 620.249.9504 Order valid if signed by Oct 31, 2023
Contact Email dmisasi@cleargov.com
The Services you will receive and the Fees for those Services are...
Customer Information
Customer Kodiak Island Borough, AK
Contact Dora Cross Billing Contact Dora Cross
Address 710 Mill Bay Road
Title Finance Director Title Finance Director
City, St, Zip Kodiak, AK 99615-6398
Email dcross@kodiakak.us Email accountspayable@kodiakak.us
Phone 907.486.9300
PO # (If any)
The Services you will receive and the Fees for those Services are...
Period
Start Date
Set up Services
Tier/Rate
Service Fees
ClearGov Setup: Includes activation, onboarding and training for ClearGov solutions
Tier 2
$
2,700.00
Total ClearGov Setup Service Fee - Billed ONE-TIME
$
2,700.00
Subscription Services
Tier
Service Fees
ClearGov BCM Digital Budget Book - Civic Edition
Tier 2
$
8,100.00
Total ClearGov Subscription Service Fee - Billed ANNUALLY IN ADVANCE
$
8,100.00
ClearGov will provide your Services according to this schedule...
Period
Start Date
End Date
Description
Setup
Jan 1, 2024
Jan 1, 2024
ClearGov Setup Services
Pro -Rata
Jan 1, 2024
Jun 30, 2024
ClearGov Subscription Services
Initial
Jul 1, 2024.
Jun 30, 2026
ClearGov Subscription Services
To be clear, you will
be bided as follows...
Billing Date(s)
Amount(s) .
Notes
Jan 1, 2024
$ 2,700.00
One Time Setup Fee
Jan 1, 2024
$ 4,050.00
6 Month Pro -Rata Subscription Fee
Jul 1, 2024
$ 8,100.00
Annual Subscription Fee
Additional subscription years and/or renewals will be billed annually in accordance with pricing and terms set forth hereir
Billing Terms and Conditions
Valid Until
Oct 31, 2023
Pricing set forth herein is valid only if ClearGov Service Order is executed on or before this date.
Payment
Net 30
All invoices are due Net 30 days from the date of invoice.
Initial Period
Rate Increase
3% per annum
During the Initial Service Period, the Annual Subscription Service Fee shall automatically increase by this amount.
Rate Increase
6% per annum
After the Initial Service Period, the Annual Subscription Service Fee shall automatically increase by this amount.
General Terms & Conditions
Customer Satisfaction
During the first thirty (30) days of the Service, Customer shall have the option to terminate the Service, by providing
written notice. In the event that Customer exercises this customer satisfaction guarantee option, such termination
Guarantee
shall become effective immediately and Customer shall be eligible for a full refund of the applicable Service Fees.
ClearGov and Customer mutually agree to the ClearGov Service activation and onboarding process set forth in the
Statement of Work
attached Statement of Work. Please note that ClearGov will not activate and/or implement services for any Customer
with outstanding balance past due over 90 days for any previous subscription services.
Customer
Signature a
I Name I Aimee Williams I
Title I Borough Manager
ClearGov, Inc.
Signature -r> '6
Name Bryan A. Burdick
Title President
Please e-mail signed Service Order to Orders@ClearGov.com or Fax to (774) 759-3045
Customer Upgrades (ClearGov internal use only)
The Service Fees and Billing amounts set forth above in this ClearGov Service Order DO NOT include applicable taxes.
Taxes
In accordance with the laws of the applicable state, in the event that sales, use or other taxes apply to this
Upgrade
transaction, ClearGov shall include such taxes on applicable invoices and Customer is solely responsible for such taxes,
unless documentation is provided to ClearGov demonstrating Customer's exemption from such taxes.
Subject to the termination rights and obligations set forth in the ClearGov BCM Service Agreement, this ClearGov
Service Order commences upon the Order Date set forth herein and shall continue until the completion of the Service
Term & Termination
Period(s) for the Service(s) set forth herein. Each Service shall commence upon the Start Date set forth herein and
shall continue until the completion of the applicable Service Period. To be clear, Customer shall have the option to
Terminate this Service Order on an annual basis by providing notice at least sixty (60) days prior to the end of the
then current Annual Term.
After the Initial Period, the Service Period for any ClearGov Annual Subscription Services shall automatically renew for
Auto -Renewal
successive annual periods (each an "Annual Term), unless either Party provides written notice of its desire not to
renew at least sixty (60) days prior to the end of the then current Annual Term.
This ClearGov Service Order shall become binding upon execution by both Parties. The signature herein affirms your
commitment to pay for the Service(s) ordered in accordance with the terms set forth in this ClearGov Service Order
and also acknowledges that you have read and agree to the terms and conditions set forth in the ClearGov BCM
Agreement
Service Agreement found at the following URL: htto:/Iwww.CfearGov.comlterms-and•condibon s. This Service Order
incorporates by reference the terms of such ClearGov BCM Service Agreement. In event of any conflict between the
terms set forth in this ClearGov Service Order and any terms or conditions set forth in the ClearGov BCM Service
Agreement, the terms of this ClearGov Service Order shall prevail.
Customer
Signature a
I Name I Aimee Williams I
Title I Borough Manager
ClearGov, Inc.
Signature -r> '6
Name Bryan A. Burdick
Title President
Please e-mail signed Service Order to Orders@ClearGov.com or Fax to (774) 759-3045
Customer Upgrades (ClearGov internal use only)
This Service Order is a Customer No
If Yes: Original Service Order Date
Upgrade
TTEST
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This Statement of Work outlines the roles and responsibilities by both ClearGov and Customer required for the activation and onboarding of the ClearGov
Service. ClearGov will begin this onboarding process upon execution of this Service Order. All onboarding services and communications will be provided
throw h remote methods - email, hone, and web conferencing.
ClearGov Responsibilities
- ClearGov will activate ClearGov Service subscription(s) as of the applicable Start Date(s). ClearGov will create the initial Admin User account, and the
Customer Admin User will be responsible for creating additional User accounts.
- ClearGov will assign an Implementation Manager (IM) responsible for managing the activation and onboarding process. ClearGov IM will coordinate
with other ClearGov resources, as necessary.
- ClearGov IM will provide a Kickoff Call scheduling link to the Customer's Primary Contact. Customer should schedule Kickoff Call within two weeks after
the Service Order has been executed.
- If Customer is subscribing to any products that require data onboarding:
- ClearGov IM will provide a Data Discovery Call scheduling link to the Customer's Primary Contact. Customer should schedule Data Discovery Call
based on the availability of Customer's staff.
- ClearGov will provide Customer with financial data requirements and instructions, based on the ClearGov Service subscription(s).
- ClearGov will review financial data files and confirm that data is complete, or request additional information, if necessary. Once complete financial
data files have been received, ClearGov will format the data, upload it to the ClearGov platform and complete an initial mapping of the data.
- After initial mapping, ClearGov will schedule a Data Review call with a ClearGov Data Onboarding Consultant (DOC), who will present how the data
was mapped, ask for feedback, and address open questions. Depending upon Customer feedback and the complexity of data mapping requests, there
may be additional follow-up calls or emails required to complete the data onboarding process.
- ClearGov will inform Customer of all training, learning, and support options. ClearGov recommends all Users attend ClearGov Academy training sessions
and/or read Support Center articles before using the ClearGov Service to ensure a quick ramp and success. As needed, ClearGov will design and deliver
customized remote training and configuration workshops for Admins and one for End Users - via video conference - and these sessions will be recorded
for future reference.
- ClearGov will make commercially reasonable efforts to complete the onboarding/activation process in a timely fashion, provided Customer submits
financial data files and responds to review and approval requests by ClearGov in a similarly timely fashion. Any delay by Customer in meeting these
deliverable requirements may result in a delayed data onboarding process. Any such delay shall not affect or change the Service Period(s) as set forth in
the applicable Service Order.
Customer
- Customer's Primary Contact will coordinate the necessary personnel to attend the Kickoff and Data Discovery Calls within two weeks after the Service
Order has been executed. If Customer needs to change the date/time of either of these calls, the Primary Contact will notify the ClearGov IM at least one
business day in advance.
- If Customer is subscribing to any products that require data onboarding:
- Customer will provide a complete set of requested financial data files (revenue, expense, chart of accounts, etc.) to ClearGov in accordance with the
requirements provided by ClearGov.
- Customer's Primary Contact will coordinate the necessary personnel to attend the Data Discovery and Data Review calls. It is recommended that all
stakeholders with input on how data should be mapped should attend. Based on these calls and any subsequent internal review, Customer shall provide
a detailed list of data mapping requirements and requested changes to data mapping drafts in a timely manner, and Customer will approve the final data
mapping, once completed to Customer's satisfaction.
- Customer will complete recommended on -demand training modules in advance of customized training & configuration workshops.
- Customer shall be solely responsible for importing and/or inputting applicable text narrative, custom graphics, performance metrics, capital requests,
personnel data, and other such information for capital budget, personnel budget, budget books, projects, dashboards, etc.
�iClearGovo signNvw
Document History
SignNow E -Signature Audit Log All dates expressed in MM/DD/YYYY (US)
Document name:
ClearGov Service Order Kodiak Island Borough 10.27.2023
Document created:
10/27/2023 19:22:41
Document pages:
3
Document ID:
f11d674a5fbf4407bd1c4d662ef2bb13aa87c7d8
Document Sent:
10/27/2023 19:24:43 UTC
Document Status:
Signed
10/31/2023 19:06:07UTC
Sender:
dmisasi@cleargov.com
Signers:
awilliams@kodiakak.us, bburdick@cleargov.com
CC:
serviceorders@cleargov.com, dcross@kodiakak.us
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