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FY2024-08 Software Agreement between ClearGov & KIB - Contact Finance DirectorCreated by David Misasi Order Date Oct 27, 2023 Contact Phone 620.249.9504 Order valid if signed by Oct 31, 2023 Contact Email dmisasi@cleargov.com The Services you will receive and the Fees for those Services are... Customer Information Customer Kodiak Island Borough, AK Contact Dora Cross Billing Contact Dora Cross Address 710 Mill Bay Road Title Finance Director Title Finance Director City, St, Zip Kodiak, AK 99615-6398 Email dcross@kodiakak.us Email accountspayable@kodiakak.us Phone 907.486.9300 PO # (If any) The Services you will receive and the Fees for those Services are... Period Start Date Set up Services Tier/Rate Service Fees ClearGov Setup: Includes activation, onboarding and training for ClearGov solutions Tier 2 $ 2,700.00 Total ClearGov Setup Service Fee - Billed ONE-TIME $ 2,700.00 Subscription Services Tier Service Fees ClearGov BCM Digital Budget Book - Civic Edition Tier 2 $ 8,100.00 Total ClearGov Subscription Service Fee - Billed ANNUALLY IN ADVANCE $ 8,100.00 ClearGov will provide your Services according to this schedule... Period Start Date End Date Description Setup Jan 1, 2024 Jan 1, 2024 ClearGov Setup Services Pro -Rata Jan 1, 2024 Jun 30, 2024 ClearGov Subscription Services Initial Jul 1, 2024. Jun 30, 2026 ClearGov Subscription Services To be clear, you will be bided as follows... Billing Date(s) Amount(s) . Notes Jan 1, 2024 $ 2,700.00 One Time Setup Fee Jan 1, 2024 $ 4,050.00 6 Month Pro -Rata Subscription Fee Jul 1, 2024 $ 8,100.00 Annual Subscription Fee Additional subscription years and/or renewals will be billed annually in accordance with pricing and terms set forth hereir Billing Terms and Conditions Valid Until Oct 31, 2023 Pricing set forth herein is valid only if ClearGov Service Order is executed on or before this date. Payment Net 30 All invoices are due Net 30 days from the date of invoice. Initial Period Rate Increase 3% per annum During the Initial Service Period, the Annual Subscription Service Fee shall automatically increase by this amount. Rate Increase 6% per annum After the Initial Service Period, the Annual Subscription Service Fee shall automatically increase by this amount. General Terms & Conditions Customer Satisfaction During the first thirty (30) days of the Service, Customer shall have the option to terminate the Service, by providing written notice. In the event that Customer exercises this customer satisfaction guarantee option, such termination Guarantee shall become effective immediately and Customer shall be eligible for a full refund of the applicable Service Fees. ClearGov and Customer mutually agree to the ClearGov Service activation and onboarding process set forth in the Statement of Work attached Statement of Work. Please note that ClearGov will not activate and/or implement services for any Customer with outstanding balance past due over 90 days for any previous subscription services. Customer Signature a I Name I Aimee Williams I Title I Borough Manager ClearGov, Inc. Signature -r> '6 Name Bryan A. Burdick Title President Please e-mail signed Service Order to Orders@ClearGov.com or Fax to (774) 759-3045 Customer Upgrades (ClearGov internal use only) The Service Fees and Billing amounts set forth above in this ClearGov Service Order DO NOT include applicable taxes. Taxes In accordance with the laws of the applicable state, in the event that sales, use or other taxes apply to this Upgrade transaction, ClearGov shall include such taxes on applicable invoices and Customer is solely responsible for such taxes, unless documentation is provided to ClearGov demonstrating Customer's exemption from such taxes. Subject to the termination rights and obligations set forth in the ClearGov BCM Service Agreement, this ClearGov Service Order commences upon the Order Date set forth herein and shall continue until the completion of the Service Term & Termination Period(s) for the Service(s) set forth herein. Each Service shall commence upon the Start Date set forth herein and shall continue until the completion of the applicable Service Period. To be clear, Customer shall have the option to Terminate this Service Order on an annual basis by providing notice at least sixty (60) days prior to the end of the then current Annual Term. After the Initial Period, the Service Period for any ClearGov Annual Subscription Services shall automatically renew for Auto -Renewal successive annual periods (each an "Annual Term), unless either Party provides written notice of its desire not to renew at least sixty (60) days prior to the end of the then current Annual Term. This ClearGov Service Order shall become binding upon execution by both Parties. The signature herein affirms your commitment to pay for the Service(s) ordered in accordance with the terms set forth in this ClearGov Service Order and also acknowledges that you have read and agree to the terms and conditions set forth in the ClearGov BCM Agreement Service Agreement found at the following URL: htto:/Iwww.CfearGov.comlterms-and•condibon s. This Service Order incorporates by reference the terms of such ClearGov BCM Service Agreement. In event of any conflict between the terms set forth in this ClearGov Service Order and any terms or conditions set forth in the ClearGov BCM Service Agreement, the terms of this ClearGov Service Order shall prevail. Customer Signature a I Name I Aimee Williams I Title I Borough Manager ClearGov, Inc. Signature -r> '6 Name Bryan A. Burdick Title President Please e-mail signed Service Order to Orders@ClearGov.com or Fax to (774) 759-3045 Customer Upgrades (ClearGov internal use only) This Service Order is a Customer No If Yes: Original Service Order Date Upgrade TTEST Nova M. Javier, M C BorougML122) DATE: �S�,AN06Q�G 3 9�gSKA��°I° This Statement of Work outlines the roles and responsibilities by both ClearGov and Customer required for the activation and onboarding of the ClearGov Service. ClearGov will begin this onboarding process upon execution of this Service Order. All onboarding services and communications will be provided throw h remote methods - email, hone, and web conferencing. ClearGov Responsibilities - ClearGov will activate ClearGov Service subscription(s) as of the applicable Start Date(s). ClearGov will create the initial Admin User account, and the Customer Admin User will be responsible for creating additional User accounts. - ClearGov will assign an Implementation Manager (IM) responsible for managing the activation and onboarding process. ClearGov IM will coordinate with other ClearGov resources, as necessary. - ClearGov IM will provide a Kickoff Call scheduling link to the Customer's Primary Contact. Customer should schedule Kickoff Call within two weeks after the Service Order has been executed. - If Customer is subscribing to any products that require data onboarding: - ClearGov IM will provide a Data Discovery Call scheduling link to the Customer's Primary Contact. Customer should schedule Data Discovery Call based on the availability of Customer's staff. - ClearGov will provide Customer with financial data requirements and instructions, based on the ClearGov Service subscription(s). - ClearGov will review financial data files and confirm that data is complete, or request additional information, if necessary. Once complete financial data files have been received, ClearGov will format the data, upload it to the ClearGov platform and complete an initial mapping of the data. - After initial mapping, ClearGov will schedule a Data Review call with a ClearGov Data Onboarding Consultant (DOC), who will present how the data was mapped, ask for feedback, and address open questions. Depending upon Customer feedback and the complexity of data mapping requests, there may be additional follow-up calls or emails required to complete the data onboarding process. - ClearGov will inform Customer of all training, learning, and support options. ClearGov recommends all Users attend ClearGov Academy training sessions and/or read Support Center articles before using the ClearGov Service to ensure a quick ramp and success. As needed, ClearGov will design and deliver customized remote training and configuration workshops for Admins and one for End Users - via video conference - and these sessions will be recorded for future reference. - ClearGov will make commercially reasonable efforts to complete the onboarding/activation process in a timely fashion, provided Customer submits financial data files and responds to review and approval requests by ClearGov in a similarly timely fashion. Any delay by Customer in meeting these deliverable requirements may result in a delayed data onboarding process. Any such delay shall not affect or change the Service Period(s) as set forth in the applicable Service Order. Customer - Customer's Primary Contact will coordinate the necessary personnel to attend the Kickoff and Data Discovery Calls within two weeks after the Service Order has been executed. If Customer needs to change the date/time of either of these calls, the Primary Contact will notify the ClearGov IM at least one business day in advance. - If Customer is subscribing to any products that require data onboarding: - Customer will provide a complete set of requested financial data files (revenue, expense, chart of accounts, etc.) to ClearGov in accordance with the requirements provided by ClearGov. - Customer's Primary Contact will coordinate the necessary personnel to attend the Data Discovery and Data Review calls. It is recommended that all stakeholders with input on how data should be mapped should attend. Based on these calls and any subsequent internal review, Customer shall provide a detailed list of data mapping requirements and requested changes to data mapping drafts in a timely manner, and Customer will approve the final data mapping, once completed to Customer's satisfaction. - Customer will complete recommended on -demand training modules in advance of customized training & configuration workshops. - Customer shall be solely responsible for importing and/or inputting applicable text narrative, custom graphics, performance metrics, capital requests, personnel data, and other such information for capital budget, personnel budget, budget books, projects, dashboards, etc. �iClearGovo signNvw Document History SignNow E -Signature Audit Log All dates expressed in MM/DD/YYYY (US) Document name: ClearGov Service Order Kodiak Island Borough 10.27.2023 Document created: 10/27/2023 19:22:41 Document pages: 3 Document ID: f11d674a5fbf4407bd1c4d662ef2bb13aa87c7d8 Document Sent: 10/27/2023 19:24:43 UTC Document Status: Signed 10/31/2023 19:06:07UTC Sender: dmisasi@cleargov.com Signers: awilliams@kodiakak.us, bburdick@cleargov.com CC: serviceorders@cleargov.com, dcross@kodiakak.us SignNow Web App ,cahon Uploaded the Documwt dmisasi@cleargov corn 10127/2023 19 22 41 pm UTC 1012712023 19.22 40 pm UTC 13633 179 149 SignNow Web App4mhon V•ewed the Document dmisasi@cleargov corn 10127/2023 19 22 45 pm UTC 1012712023 19 22 44 pm UTC 136 33 179 149 SignNow Web Appamtion Document Saved dmisasi@cleargov win 10/27/2023 19 24 16 pm UTC 10/27/2023 19 24 16 pm UTC 136 33.179 149 SignNow Web App•iphon Invite Sent to dmisasi@cleargov wm 1012712023 19 24 43 pm UTC 1012712023 19 24 42 pm UTC 136 33.179.149 awilliams@kodiakak us SignNow Web Applimt on Resent nv to for the Documenl dmisasi@cleargov corn 1013012023 19 33 38 pm UTC 10130/2023 19 33 37 pm UTC 136 33 179 149 SignNow Web Appiicmt on Viewed the Document avelliams@kodiakak.us 10/3112023 19 05 14 pm UTC 10/31/2023 19 05 14 pm UTC 65 74 80 8 SignNow Web Apply at•cn S gned the Document awilhams@kodiakak us 10/3112023 19:06 07 pm UTC 1013112023 19 06 07 pm UTC 65 74 80.8 SignNow Web Appl whon Invite Sent to tlm sass@cleargov min1013112023 19 06 07 pm UTC 65 74 80.8 bburdick@cleargov wm SignNow Web Application Document Saved awilliams@kodiakak us 10/31/2023 19 06 07 pm UTC 1013112023 19 06 07 pm UTC 65 74 80.8 SignNow Web Application Viewed the Document bburdick@cleargov writ 10/3102023 20 19 53 pm UTC 10/31/2023 20 1953 pm UTC 98 110 245 140 SignNow Web Appl,ph::n Signed the Document bburdick@cleargov writ 10/3102023 20 24 31 pm UTC 10131/2023 20 24 31 pm UTC 98 110 245 140 SignNow Web Appliphen Document Saved bburdick@cleargov win 10131,2023 20 24 31 pm UTC 10131/2023 20 2431 pm UTC 98 110 245 140