FY2023-32 Tyler Technologies Annual Services Contract Agreement for system management•
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Sales Quotation For:
Kodiak Island Borough
Room 104
710 Mill Bay Road
Kodiak AK 99615-6398
C.. +mc4- No. T-� 9 -or -1 3- 39
Quoted By:
Quote Expiration:
Quote Name:
Summer Zwarun
4/17/23
Kodiak Island Borough AK _Tyler
Managed Services (NWERP)
System Management Services Contract $ 13,443 $ 13,443
TOTAL $ 13,443
Summary
Total Tyler Software
Total SaaS
One Time Fees
$0
$0
Recurring Fees
$0
$0
2022-366071-G2Q3Z8 Page 1
Total Tyler Services $ 0
Total Third -Party Hardware, Software, Services $ 0
Summary Total $ 0
Contract Total $ 13,443
Comment
$ 13,443
$0
$ 13,443
For new Systems Management clients, Systems Management Services are invoiced when you sign this sales quotation and are provided in accordance with
the terms of service for Tyler Systems Management found here: https://www.tylertech.com/terms/tyler-systems-management-terms-of-service.
System Management Service (TSMS) is calculated at 25% of the annual maintenance. There is a $2,500 minimum annual fee.</TYLER-TSM>
Client agrees that items in this sales quotation are, upon Client's signature or approval of same, hereby added to the existing agreement ("Agreement")
between the parties and subject to its terms. Additionally, payment for said items, as applicable but subject to any listed assumptions herein, shall conform
to the following terms, subject to payment terms in an agreement, amendment, or similar document in which this sales quotation is included:
• License fees for Tyler and third -party software are invoiced upon the earlier of (i) delivery of the license key or (ii) when Tyler makes such software
available accessible.
• Fees for hardware are invoiced upon delivery.
• Fees for year one of hardware maintenance are invoiced upon delivery of the hardware.
• Annual Maintenance and Support fees, SaaS fees, Hosting fees, and Subscription fees are first payable when Tyler makes the software accessible to the
Client (for Maintenance) or on the first day of the month following the date this quotation was signed (for SaaS, Hosting, and Subscription), and any such
fees are prorated to align with the applicable term under the agreement, with renewals invoiced annually thereafter in accord with the Agreement.
• Fees for services included in this sales quotation shall be invoiced as indicated below.
o Implementation and other professional services fees shall be invoiced as delivered.
o Fixed -fee Business Process Consulting services shall be invoiced 50% upon delivery of the Best Practice Recommendations, by module, and 50%
upon delivery of custom desktop procedures, by module.
o Fixed -fee conversions are invoiced 50% upon initial delivery of the converted data, by conversion option, and 50% upon Client acceptance to load the
converted data into
Live/Production environment, by conversion option. Where conversions are quoted as estimated, Tyler will invoice Client the actual services delivered on
a time and material basis.
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o Except as otherwise provided, other fixed price services are invoiced upon complete delivery of the service. For the avoidance of doubt, where Project
Planning Services are
provided, payment shall be invoiced upon delivery of the Implementation Planning document. Dedicated Project Management services, if any, will be
invoiced monthly in arrears,
beginning on the first day of the month immediately following initiation of project planning.
o If Client has purchased any change management services, those services will be invoiced in accordance with the Agreement.
o Notwithstanding anything to the contrary stated above, the following payment terms shall apply to fees specifically for migrations: Tyler will invoice
Client 50% of any Migration
Services Fees listed above upon Client approval of the product suite migration schedule. The remaining 50%, by line item, will be billed upon the go -live of
the applicable product
suite. Tyler will invoice Client for any Project Management Fees listed above upon the go -live of the first product suite. Annual SaaS Fees will be invoiced
upon availability of the hosted environment.
• Expenses associated with onsite services are invoiced as incurred.
Any SaaS or hosted solutions added to an agreement containing Client -hosted Tyler solutions are subject to Tyler's SaaS Services terms found here:
https://www.tylertech.com/terms/tyler-saas-services.
Unless otherwise indicated in the contract or amendment thereto, pricing for optional items will be held
For six (6) months from the Quote date or the Effective Date of the Contract, whichever is later.
Customer Approval: �ci�, g Date:
Print Name: 0, C ne-_) P.O.#:
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2022-366071-G2Q3Z8
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